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سكرتيرة تنفيذية / مديرة مكتب

Date published : Date published 28/04/2009 - Egypt, السعودية
Contact Details Contact Details

Personal Assistant to I.T Director Manager
IHG - Port Ghalib
Location: Marsa Alaam – Red sea - Egypt
Duration: September 2007 - present
Key responsibility
• Assume full responsibility for the department in the absence of director or department head
• Respond to guest service interactions in a professional and timely manner, achieving positive resolutions
• Promote and develop team-oriented philosophy stressing the importance for providing unparalleled commitment to excellence in service
• Manage a smooth, efficient, cost effective operation to include labor management, supervision of all aspects of services and inventory control
• Oversee quality hiring, training, and succession planning processes that encompass the Company’s diversity commitment
• Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance
• Provide excellent service consistent with the property’s core service standards and brand attributes
• Proactively greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment
• Proactively seek to provide refined luxury service ensuring guest satisfaction
• Oversee the shift management of the spa and/or salon
• Promote and develop team-oriented philosophy stressing the importance for providing unparalleled commitment to excellence in service.
• Arrange and Attend meetings/conferences
• Prepare agenda for meetings/conferences
• Taking minutes off meeting and ensure the necessary follow up action is taken.
• Maintain administrative files (e.g., memo, letters, and reports, etc.).
• Maintain a proper filling system
• Develop department procedures in order to maintain office production.
• Assist new employees in training and office protocol, standardization
• Create and Monitor user forms, user rights, user updates and user policy
• Assemble incoming/outgoing correspondence
• Compose correspondence (e.g., memorandum, letters, e-mail, etc.)
• Manage travel arrangement.
• Order and maintain office supplies Maintain manuals and IT documents
Executive Secretary In Financial Department at
Savita Hotel: 500 rooms
Location: Sharm El Shekh
Direct reporting: Financial controller
Duration May 2006 – DecemberKey responsibility
• Coordinator to purchasing department and handling any problems in my department.
• Drafting weekly activity reports for senior management review.
• Assess the performance of the organization and its activities.
• Screen telephone calls, handling them personally if possible and gives information based on knowledge of policies, regulations or department head’s viewpoint.
• Undertaking of corporate correspondence and documentation management.
• Preparation of Agendas and Presentation materials for meetings/workshops; delivering presentations at meetings.
• Prepares correspondence independently or based on brief note.
• Receives visitors and directs them to proper office or official; answers their questions concerning rules and regulations, standards and procedure
Sales & Marketing Executive Secretary
Orient Chemicals and Paint Co
Location: Shobra El Khema – Cairo - Egypt
Direct reporting Regional sales manager
Duration: January– JulyKey responsibility
• Coordinating activities with the companys six national branches and with more than 100 sales agents out on the field.
• General customer service and complaint settlement.
• Responsible for weekly progress report to company general manager.
• Assess the performance of the organization and its activities.
• Consult with stuff, review their recommendations and report.
• Handle any problem from the Clint.Administrative H.R Department
Rotan Audio and Visual Co
Location: El Mohandsen – Cairo - Egypt
Direct reporting H.R Manager
Duration: March– DecemberKey responsibility
• Ensuring all administrative duties ( maintain document storage system /record keeping /report distribution/ organization chart /roster)
• Serving as liaison between middle and senior management.
• Coordinating press interviews with public relations department.
• Updating contacts data base.
• Arrangement all entertainment , preparing birthday party to the staff
Executive Secretary
Arab Radio and Television Network (A.R.T)
Location: El Mohandsen – Cairo - Egypt
Direct reporting Iqra Manager
Duration: May 1996 - SeptmberKey responsibility
• Worked directly under senior management at Iqra channel.
• Supervision and review of daily, weekly and monthly agendas.
• Helping establish administrative plan to meet company annual goals.
• Assisting in writing press releases and invitations to public events sponsored by the company
Education-B.SC. in Commerce, specialization in Business Management.
Ein Shams University – Cairo – Egypt
Special Skills and Training
• Investment and Finance Diploma, Ain Shams University.
• English language training courses, American University in Cairo (level 11 )
• Advanced computer training courses, Web Designer.
• Egyptian Academy for Beauty Saloon Certificate.

Requesting Job in : Bahrain

Requested Salary : 5000 L.E
Notes : Dear Sir
I am enclosing my resume for your review, and interest in joining your
respectable organization in the letter herewith.
I am interested in becoming a member of your successful team and
joining your esteemed organization .
I would be more than happy to further discuss my skills and experience
with you at your earliest convenience.
please feel free to contact me on any of the below - mentioned numbers
or via email

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